Privacy Policy
Last updated: March 2025
Sharvari Hospital ("we", "us") respects your privacy. This policy explains how information is handled when you use https://www.sharvarihospital.com, including enquiry and appointment forms.
Topics covered in this policy
Information we collect
- Contact details you provide (name, phone number, email) and messages you submit through forms.
- Technical data such as browser type, approximate location, and usage analytics when you interact with the site (via tools like Google Analytics / Ads — subject to their policies).
How we use information
We use submitted information to respond to enquiries, coordinate appointments, and improve our services. We do not sell your personal data. Marketing communications, if any, will be limited and you may opt out when we contact you directly.
Cookies and similar technologies
We may use cookies and pixels for analytics, advertising measurement, and site functionality. You can control cookies through your browser settings. Blocking some cookies may affect certain features.
Third-party services
We rely on trusted providers (e.g. email delivery, analytics, advertising platforms, and map or video embeds). Those services may process data under their own terms. We encourage you to review their privacy notices.
Health information
If you share symptoms or clinical details in a form or email, we treat that as sensitive health information and limit internal access to staff who need it for your care coordination. This website is not a substitute for an in-person or teleconsultation.
India data protection alignment
We aim to align with applicable Indian law, including principles similar to those in the Digital Personal Data Protection framework: lawful and fair processing, purpose limitation, reasonable security safeguards, and accountability. If you are an Indian resident, you may contact us to request access or correction of basic contact information we hold from this website.
Retention
We retain enquiry and booking records for as long as needed for operations, billing, legal compliance, and dispute resolution, unless a shorter period is agreed by law or policy.
Security
We use reasonable administrative and technical measures to protect information. No online transmission is completely secure; please do not send highly sensitive identifiers unless we explicitly request them.
Contact
Questions about this policy: email [email protected] or call +91 20 4855 7685.