Frequently Asked Questions

The need for surgery is determined by your doctor after a thorough examination and diagnosis of your condition. It is usually recommended when other treatment options have been exhausted or are not effective.

We perform a wide range of surgeries at our hospital, including but not limited to minimally invasive surgeries, orthopaedic surgeries, oncology surgeries, and treatments for conditions like piles, hernia, and kidney stones.

Our surgical specialists are highly experienced and skilled in their respective fields. They are committed to providing the best care to our patients. You can view our doctors' profiles and read patient testimonials on their respective profile pages.

Yes, you can choose your surgeon for a specific procedure, subject to the surgeon's availability and expertise in the required procedure.

The potential risks associated with surgeries depend on the type of surgery and the patient's overall health. Your doctor will discuss these risks with you prior to the surgery.

The typical length of stay for patients undergoing surgery varies depending on the type of surgery and the patient's recovery. Your doctor will provide an estimated length of stay.

Yes, we offer minimally invasive surgery options. These procedures often result in less pain, fewer complications, and a quicker recovery.

Absolutely. We encourage seeking a second opinion. You can get a second opinion before deciding on surgery. It is important to be fully informed and comfortable with your treatment plan.

As a 24-hour facility, arrangements vary by ward and clinical condition. Please confirm the latest visiting guidance with our front desk or nursing station when you arrive.

Limited parking may be available near the facility. Ask our team for the best drop-off point during busy hours and respect local parking signage.

Connectivity may be offered in select areas. Availability can change; reception can guide you on the day of your visit.

Diet depends on your procedure and doctor advice. Our team coordinates appropriate meals or fasting as prescribed.

Please contact our appointment desk at +91 20 6109 6769 or +91 951 951 1928, or book an appointment online through our website. We are here to assist you every step of the way.

We accept a variety of insurance plans for surgical procedures. Please contact our billing department for specific information.

Carry your insurance card, valid ID, and policy documents. Our insurance desk helps with pre-authorisation where your plan supports cashless care.

You may still receive treatment and apply for reimbursement per your policy. Keep original bills, discharge summary, and investigation reports.

Our hospital follows strict infection control protocols for surgical units. These include regular cleaning and sterilization of equipment, use of personal protective equipment, and rigorous hand hygiene practices.

Travel timing depends on the procedure, fitness, and your doctor's advice. Short road travel may be allowed earlier than long flights.

Light walking is often encouraged early; gym, running, or lifting resume only after clearance during follow-up.

Pre-surgery preparations vary depending on the type of surgery. Your doctor will provide you with detailed instructions which may include fasting, stopping certain medications, and arranging for post-surgery care.

We provide excellent post-surgery care and recovery services. Our doctors follow up with each patient to ensure a smooth recovery. Most of our doctors do a free follow up consultation.

Fasting reduces the risk of aspiration during anaesthesia. Follow the exact timing provided — it may differ from older “no food after midnight” rules.

ID, insurance papers, reports, regular medicines in original packing, and comfortable clothing. See our pre-surgery checklist page for a fuller list.

Call our emergency line or primary number listed on the website and share your location. Use local emergency services if life-threatening.

We provide 24/7 support for many urgent surgical situations. Availability of specific specialists is confirmed on call.